Agents - How to be a subscription agent for ICIS Chemical BusinessBack Issues - how do I buy a back issue?Change of address - how much notice should I provide?Change of address / Renew - how to action thisDelivery - who do I contact if my issue does not arrive?Delivery TimesExpiry date - when will my subscription end?First issue - when will I receive it?Missed issue - how do I claim it?Payment Requests - why do I continue to receive renewal advice / invoices for a bill I have paid?Promotional subscription ratesStudents - do I qualify for a student discount?ReprintsElectronic Version - Can I buy an electronic version of ICIS Chemical Business?Agents - How to be a subscription agent for ICIS Chemical BusinessSubscription Agents may write to ICIS Chemical Business Subscriptions, PO Box 302, Haywards Heath, RH16 3YY, UK with their company details. Agents qualify for 10% commission.
Back Issues - how do I buy a back issue?Back issues are available. Please contact Tel. 44 (0) 20 8652 3335 or by email at
csc.@icis.comChange of address - how much notice should I provide?From receipt of your address change instructions, it can take up to 21 days before copies are delivered to the new address. We update our records within 2 days, however the magazine mailing labels are printed 7 days in advance of the cover date.
If you wish to change the country to which your magazine is delivered please contact Customer Services.
Change of address / Renew - how to action thisPlease select the "Renew’ or ‘Change Address" option.
Alternatively, you can contact Customer Services.
Tel. 44 (0) 1444 415004 (USA 1-212 791 4200)
Email:
icis.subs@quadrantsubs.comDelivery - who do I contact if my issue does not arrive?Please contact Customer Services.
Delivery Times
| ICIS Chemical Business is printed and distributed on the Friday prior to the Monday cover date. The delivery times are based on the distribution network for individual countries. |
| UK |
3-4 days |
| Europe |
3-6 days |
| USA/Canada |
2-4 days |
| Latin America |
7 days |
| Middle East/Africa |
1-2 weeks |
| Asia/Australia |
6-8 days |
| Pacific Rim |
1-2 weeks |
Expiry date - when will my subscription end?You can view your account details under the ‘My Account’ section of this site. Alternatively contact Customer Services.
First issue - when will I receive it?New orders are processed within 2 days and magazine mailing labels are printed 7 days in advance of the cover date. Please allow 21 days to receive your first issue. See Delivery Times.
Missed issue - how do I claim it?If you have missed an issue please contact Customer Services. We will try to replace any missed issue if notified within three months.
Payment Requests - why do I continue to receive renewal advice / invoices for a bill I have paid?ICIS Chemical Business subscription files are maintained through a computerised system, managed by a dedicated team. However, due to the long lead time required to process large numbers of orders and payments, you may receive an additional invoice after you have already sent your payment. If so please ignore this invoice, but if you receive a subsequent request for payment please let us know. We will correct the situation promptly.
Promotional subscription ratesWe value the support of our loyal readers and do not wish to offend them by promoting special rates to new customers. From time to time we do this to encourage casual readers to trial a subscription and to join our growing readership. The rates are valid for a limited time only and revert to the normal subscription price on renewal.
Students - do I qualify for a student discount?Full time students benefit from a 50% discount from the normal subscription rate. Please contact;
Tel. 44 (0) 1444 415004 (USA 1-212 791 4200)
Email:
icis.subs@quadrantsubs.comReprintsICIS Chemical Business can supply customised reprints of individual articles to suit your needs. These are ideal for presentations or as part of a press pack. For further details please contact Debbie Roberts at Reprint Services, Tel: 44 (0) 20 8652 8612, Email:
debbie.roberts@rbi.co.ukElectronic Version - Can I buy an electronic version of ICIS Chemical Business?The electronic version of ICIS Chemical Business is an exact replica of the magazine delivered direct to your PC or laptop. It"s available anywhere in the world the same day it"s published, single copies or subscriptions are available. For more information please visit
http://www.newsstand.com